Parts shipping

We ship via USPS Priority Mail and UPS. You’ll have the option of either during check out.

USPS Priority Mail is generally 1 to 3 days to get to you (depending on how far you are from us).

UPS is generally 1 to 5 days (again, depending on the distance you are from us).

Both are equally reliable and we rarely have problems with either one. Once your order is placed and a label has been created, you'll get a tracking number that you can watch online to see where it is in the process and an ETA. I print the labels when I print your order to be pulled and packaged. Please give me enought time to get your order printed, packed, labeled and ready for carrier pick up.

Neither one is an “expedited” shipping option. The shipping estimate times shown when you pick the carrier is the estimate of the time on the road to you. It’s not the amount of time from when you click the button to the time it magically hits your door step. Give all of us time to get your goodies to you, it’ll be worth the wait….

I try to get orders packed and shipped with the quickness, but please factor in weekends, weather, holidays and other customers orders. I’m also out procuring more Jolly Ranchers for you.

Shipping is calculated automatically when adding items to the shopping cart, by weight and size. As smart as that system is, sometimes it'll have trouble with single items or multiple different sized items. If you are seeing something you don't like regarding the shipping price during your check out, please feel free to call us during regular hours and we'll see if we can do any better.

International shipping:

We’ve found DHL to be the quickest and most reliable for the worldwide stuff (usually within 5 days to you). Unfortunately, since we use a “real time” rating program, it can’t give you an instant shipping quote. Feel free to shoot me an email with your address and the list of goodies you’d like to order and I’ll get you a DHL shipping quote. We can get the invoice written up and get it all rolling….

parts returns:

We will not accept any returns without prior authorization from us. No returns after 7 days of your receiving your order. We will accept returns ONLY if they are new, un-used and still in the original undamaged packaging. Special order parts, GASKET SETS, used parts and anything electrical is NOT RETURNABLE. Shipping is not refundable.

Any parts returned are subject to a 15% restocking fee. Refunds will be issued via check within 30 days of return to us.