Parts shipping: here is where it gets complicated

I ship most everything via UPS, much more reliable than the postal service lately. I’ll still ship USPS to Hawaii, Alaska, PR and PO BOX addresses.

UPS is generally 1 to 5 days (depending on the distance you are from me). I’m in California, so the further away you are from me, the longer it’ll be on the road to you.

Once your order is placed and a label has been created, you'll get a tracking number that you can watch online to see where it is in the process and an ETA. I print the labels when I print your order to be pulled and packaged. Please give me enough time to get your order printed, packed, labeled and ready for carrier pick up.

If you are in a massive rush, text or call and I’ll see if we want to try one of the UPS options to get it there quicker. It’s always pricey, but we expect that.

I try to get orders packed and shipped with the quickness, but please factor in weekends, weather, holidays and other customers orders. I’m also out procuring more Jolly Ranchers for you.

Shipping is calculated automatically when adding items to the shopping cart, by weight and size. As smart as that system is, sometimes it'll have trouble with single items or multiple different sized items. If you are seeing something you don't like regarding the shipping price during your check out, please feel free to call me during regular hours and we'll see if we can do any better.

What happened to USPS Priority Mail? Why isn’t it an option?

Since trump/musk/doge started messing with the USPS, the decline in their service has taken hold. It used to be that I would take all of the USPS shipping to the dock in the afternoon and it would get to the distribution center that same night and it would be rolling your way. Now with the changes, that trailer full of packages doesn’t leave Chico until the next day. Once it does get to the distribution center in Sacramento, it doesn’t get scanned and loaded into the system right away either. Since we are 100+ miles from there, we are considered “low priority” and it sits. And sits. Unscanned and makes it look like I haven’t even shipped it because it doesn’t get into the system for a few days. That kinda negates the whole idea of paying for “priority” when it sits for days without them touching it.
I’ll still use USPS Priority for Hawaii, Alaska, Puerto Rico and Guam since it’s still going to be the quicker / cheaper option.

I’m recommending UPS for most everything, It’ll get there quicker than the USPS I have daily pick up that gets scanned and rolling your way the same night.

International shipping:

We’ve found DHL (EXCEPT TO CANADA, they will not ship to Canda due to labor issues) to be the quickest and most reliable for the worldwide stuff (usually within 5 days to you). Unfortunately, since we use a “real time” rating program, it can’t give you an instant shipping quote. Feel free to shoot me an email with your address and the list of goodies you’d like to order and I’ll get you a DHL shipping quote. We can get the invoice written up and get it all rolling….

parts returns:

We will not accept any returns without prior authorization from us.

No returns after 7 days of your receiving your order.

I can accept returns ONLY if they are new, un-used and still in the original undamaged packaging.

Special order parts, GASKET SETS, used parts and anything electrical is NOT RETURNABLE. Shipping is not refundable.

Any parts returned are subject to a 15% restocking fee to cover the highway robery they call credit card fees (yes, they charge me to refund you too. I don’t like it either). Refunds will be issued within 30 days of return to us.